Warranty and Returns Policy

Portsmith Limited Warranty and Returns:

Portsmith warrants this product against defects in materials and workmanship to the original purchaser (or the first purchaser in the case of an authorized reseller) for a period of one (1) year from the date of shipment. This warranty is limited to repair or replacement of the product. To obtain warranty service, the purchaser must first contact Portsmith and obtain an RMA number, then return the product to Portsmith for repair or replacement. Purchaser shall pre pay shipping charges for products returned to Portsmith. Portsmith will pay for the return of the products to purchaser, except that purchaser shall pay all shipping charges, duties, and taxes for products returned to Portsmith from a country other than the United States. Portsmith makes no other warranty of any kind with regard to this material. Portsmith shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

Within thirty (30) days of receipt should the product fail for any reason other than damage due to customer negligence; purchaser has the right to return the product for a full refund of the purchase price. Purchaser is responsible for return shipping. If the purchaser wishes to upgrade or convert to another Portsmith product within the thirty (30) day period, the purchaser has the right to return the product and apply the full purchase price toward the purchase of the other product. Any other return will be subject to Portsmith’s existing restocking policy. PORTSMITH WARRANTS THAT THIS PRODUCT IS NEW OR HAS BEEN RE-MANUFACTURED TO MEET NEW STANDARDS USING NEW OR SERVICEABLE USED PARTS. PORTSMITH MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THIS PRODUCT. PORTSMITH SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. THE REMEDIES PROVIDED HEREIN ARE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL PORTSMITH BE LIABLE FOR ANY LOST PROFITS, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.